MHP   Providers Top
    Home        About Us       Consumers       Providers       Employment
SEARCH OUR SITE:

 red bullet

 red bullet

 red bullet
Frequently Asked Questions:
-Billing
-Medical Records
-Provider Relations

 red bullet

 red bullet

 red bullet

 red bullet

 red bullet

 red bullet

 red bullet

 red bullet

 red bullet

Translate:
 

PROVIDER UPDATES SORTED BY: 

Date Issued: 7/23/2010
Category:

QM

Title: NC-TOPPS INFORMATION
Description:

The following information is to serve as a reminder to providers regarding a few new NC-TOPPs updates implemented via the NC-TOPPs Implementation Guidelines for 2010-2011. The manual can obtained by clicking on the following link: http://www.ncdhhs.gov/mhddsas/nc-topps/interviewforms/nc-toppsguidelinesjuly10.pdf

Verification of Provider Agencies
Any QP who signs up with a provider agency that is not currently in the NC-TOPPS system will need to be verified by the LME superuser before ...
(View this full update)

Attachments: _8 MHP Procedural Updates 07-23-2010.pdf
Contact: Quality Management

Date Issued: 7/14/2010
Category:

Medical Records

Title: CONSUMER DATA WAREHOUSE (CDW) DATA CLEAN UP THROUGH CMHC
Description:

Please note there are several important data reports and potential funding sources that rely on the accuracy of the Consumer Data Warehouse (CDW) data.

Therefore, it is crucial that there is a cleanup of any inaccurate data. In an effort to do this, CDW has been running reports on consumers that are active in the system and have not had any activity in 365 days or more. To gather this data, they looked to see if a consumer had Medicaid or IPRS claims, NCTOPPS, etc. within the past 365 days.
<...
(View this full update)

Attachments: _7 MHP Procedural Updates.pdf
Contact: Jeanene Srout

Date Issued: 7/12/2010
Category:

QM

Title: INCIDENT REPORTING THROUGH THE NC-IRIS SYSTEM
Description:

Please remember, Providers are required to report all Level 2 and 3 incidents into the IRIS system as this is a requirement that became effective July 1, 2010.

As with all electronic databases, the IRIS system may be unavailable from time to time. This is the message that will be displayed when a Provider attempts to get into the IRIS system and it is unavailable.

Additionally, if providers cannot key incident reports into the IRIS system within the 24/72 hour requirement because of ...
(View this full update)

Attachments: _5 MHP Procedural Updates 07-12-2010.pdf
Contact: Quality Management

Date Issued: 7/1/2010
Category:

QM

Title: INCIDENT REPORTING THROUGH THE NC-IRIS SYSTEM
Description:

Providers will be required to report all Level 2 and 3 incidents into the IRIS system beginning, tomorrow, July 1, 2010.

The link to enter incidents into the IRIS system is as follows:

https://iris.dhhs.state.nc.us/Default.aspx

If you have not received IRIS training and need to obtain IRIS training, you need to contact your Provider Relations Liaison immediately.

The IRIS Manual can be obtained by click...
(View this full update)

Attachments: _4 MHP Procedural Updates 06-30-2010.pdf
Contact:

Date Issued: 7/1/2010
Category:

Medical Records

Title: IMPORTANT INFORMATION REGARDING CMHC DATA ENTRY FIELDS AND CDW DATA CLEAN-UP
Description:

As discussed at the Provider Forum in early June, MHP has added the two new required state reporting fields to the client admission and discharge sections in CMHC. The first field will collect how many times prior to admission the client participated in self help activities and the second field will ask the same question at discharge. There are standard responses to both questions listed below:

• 01 No attendance in the past month
• 02 1-3 times in past month (less than once per week)
• 0...
(View this full update)

Attachments: _6 MHP Procedural Updates 07-14-2010.pdf
Contact: Medical Records Department

Date Issued: 6/29/2010
Category:

Billing

Title: NON-UCR BILLING WITH SERVICE DATES THROUGH JUNE 30, 2010
Description:

Please submit all of your Non-UCR billing with service dates through June 30, 2010 by Friday, July 9, 2010. If you have any questions, please feel free to contact Vanessa Clark at (828) 323-8039 or via email at vclark@mentalhealthpartners.org.
(View this full update)

Attachments: _2 MHP Procedural Updates.pdf
Contact: Vanessa Clark, 828-323-8039

Date Issued: 6/4/2010
Category:

Customer Service

Title: CLIENT RIGHTS COMMITTEE ANNUAL REPORTS
Description:

Please remember to send in the below report no later than July 31, 2010. Reports may be sent electronically to vanderson@mentalhealthpartners.org or mailed to:

MHP Customer Services
1985 Tate Blvd. SE, Suite 529
Hickory, NC 28602

Annual Client Rights Committee Report

Annual report of Client Rights Committee activities should be submitted to the Customer Service Unit at MHP within 30 days of the end of the LME fiscal year, July 31. The report should detail how the ...
(View this full update)

Attachments: _1 MHP Procedural Updates.pdf
Contact: Vanessa Anderson, 828-323-8062

Date Issued: 6/1/2010
Category:

UM

Title: AUTHORIZATIONS VIA WEB-PORTAL
Description:

Providers were originally notified on May 11, 2010, that effective June 1, 2010, there will no longer be an option to submit a paper SARF (request for authorization) using the MHP Web Portal. This option will be removed from the web portal on that day.

Providers that are utilizing this paper SARF (request for authorization) will need to do one of two things:

1. If submitting a retro-authorization request, submit your request through the normal CMHC request for authorization process...
(View this full update)

Attachments: _3 MHP Procedural Updates 06-29-2010.pdf
Contact: Utilization Management

 
Empowering People ~ Strengthening Community