PROVIDER TRAINING DOCUMENTS

Upcoming Training Events

• IRIS Training

Posters

• One Angry Customer
• Trick or Treat
• The Four A's
• Naughty or Nice
• Five Dimensions
• Customer's Wants
• More Than Luck
• The Four A's of Customer Service
• When Answering the Office Phone
• The Power of Words
• L.E.A.R.N.
• Positive Attitudes
• Customer Helping

CMHC Training

• Sign up for MHP Training here

NEW CMHC CONNECTIVITY INFORMATION

• Provider CMHC Training PowerPoint

Medicaid Pass Thru Training

• Medicaid Pass Thru Training - PowerPoint

ENCRYPTION SOFTWARE: "AX-CRYPT"

• AxCrypt Encryption Software Installation Package
• AxCrypt Encryption Installation Instructions
• Decryption Instructions for MHP files
• AxCrypt Encryption (How to Encrypt/Decrypt) Instructions

CITRIX CLIENT

• Download and install Citrix client